How accessible is your website to your users? Specifically people with visual, cognitive or physical impairments? We have the facilities and expertise to understand how well your product meets web content accessibility guidelines (WCAG 2.0).
Accessible Usability Lab Equipped with Assistive Technologies
We offer a user testing facility that is fully wheelchair accessible. Our PC is equipped with the latest versions of JAWS, NVDA and ZoomText. We can also provide a high contrast keyboard on request. A member of staff will be available throughout the day to greet participants, escort them to the testing location and provide them with refreshments. All sessions are recorded and videos are digitally transferred to project teams.
Desktop Accessibility Audits
Our team are able to conduct a desktop audit of a website against Web Contact Accessibility Guidelines (WCAG) in order to check it for compliance. The reviewer would carry out key tasks on the website being mindful of the WCAG checkpoints in order to identify any areas which might prove problematic for users with disabilities. This would include using assistive technologies such as screen readers or screen magnifiers and navigating the site using only the keyboard. After the review our researcher provides a report outlining any issues found and the relevant checkpoints along with practical recommendations. This is typically conducted prior to accessibility testing in order to identify any severe issues that would prevent users from completing key journeys so they could be fixed in advance or planned for within test materials.
Mobile Accessibility Audits
Similar to above our team are able to conduct a desktop audit of a mobile / tablet website or app to identify any areas which might prove problematic for users with disabilities. There are no current guidelines specifically for Mobile accessibility so these audits would be informed by WCAG and best practice.
Accessibility Testing
Our team are able to run accessibility testing sessions on desktop / mobile / tablet websites or apps with users with disabilities in order to identify any issues they might face. We typically run sessions with users with a range of impairments including; visual impairments (blindness, partially sighted), cognitive impairments (dyslexia, Asperger’s) and physical impairments (upper limb disorder, head stick users). Our team have experience conducting accessibility testing sessions and understand the differences between these sessions and mainstream user testing. After the accessibility testing our researcher provides a detailed report outlining any issues found and the relevant WCAG checkpoints that have failed along with practical recommendations.
If you would like to know more about our accessibility offerings then get in touch!
